Elevator maintenance software

Your elevator maintenance operation, in one panel — orderly and audit-ready.

Preventive maintenance, faults, compliance documents, field crew, invoicing, and customer communication — all on one platform fed from the same data. Every job in the field connects to the office record; every document binds to its building.

Service
Periodic maintenance schedule, service forms, photo log
Audit
Registration, periodic inspection, certificate tracking
e-Invoice
GİB-compliant invoicing, collections, receivables
Field
Offline-capable technician mobile app

Twelve modules, one operations panel.

Every module shares the same building, elevator, and customer record. A job closed in the field flows into an invoice line; a document about to expire becomes a warning in the customer portal; a signed proposal converts to a live contract.

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Preventive Maintenance Operations

Manage your monthly maintenance plan, overdue jobs, and field records on one calendar. For every elevator, the maintenance history, photo evidence, digital signature, and service form are stored in order.

  • check_smallAutomated maintenance calendar
  • check_smallOverdue maintenance alerts
  • check_smallDigital service form
  • check_smallPhoto and signature capture
build_circle

Faults & Work Orders

Route every fault to the right technician the moment it comes in. Track response time, job status, and closure notes from a single screen.

  • check_smallFault logging and prioritization
  • check_smallTechnician assignment and routing
  • check_smallResponse-time tracking
  • check_smallClosure report and customer notification
verified

Compliance & Inspection Hub

Stop hunting for files when inspection day comes — just open the screen. Scan registration records, periodic inspection reports, certificates, applications, and conformity documents with the phone camera, or drag a PDF onto the building card — the system binds each document to the right building or elevator automatically and fires alerts to the responsible technician, operations manager, and building contact 90, 60, 30, and 7 days before expiry. Which document is draft, awaiting signature, approved, or rejected — all on one screen; when an inspector asks, the last 5 years are on display in 30 seconds.

  • check_smallAdd documents via camera or PDF; auto-bind to building/elevator
  • check_smallRegistration, periodic inspection, certificate, and application tracking
  • check_small90 / 60 / 30 / 7-day automatic alert chain
  • check_smallDraft / awaiting signature / approved / rejected status flow
  • check_small5-year compliance history per building and elevator
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Technician Mobile App

Field crew sees the daily job list on their phone, completes the job, attaches photos, captures signatures, and logs parts used. The flow continues even when the signal is weak.

  • check_smallDaily job list
  • check_smallOffline field use
  • check_smallPhoto and digital signature
  • check_smallParts-used logging
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Invoicing, Collections & Receivables

Maintenance, fault, and quote workflows feed directly into the finance side. See open balances, invoice status, and collections clearly, per customer.

  • check_smallInvoice and TR e-Fatura tracking
  • check_smallAccount movements and open balance
  • check_smallPer-customer collections view
  • check_smallOnline payment links
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Property Manager Portal

Managers track maintenance history, fault status, documents, and invoices from their own panel. Phone traffic drops, customer trust goes up.

  • check_smallManager-side fault reporting
  • check_smallMaintenance history view
  • check_smallDocument and certificate access
  • check_smallInvoice and collections view
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Maintenance Contracts & Auto-Renewal

Manage tiered (silver / gold / platinum) maintenance contracts. Bill per elevator, track automatic renewal alerts and SLA timers — all recurring revenue visible in real time.

  • check_smallTiered contract pricing
  • check_smallPer-elevator billing
  • check_smallAuto-renewal + renewal alerts
  • check_smallSLA timer + breach notifications
description

Proposals & e-Signature

Build branded proposals from your service catalog, send via WhatsApp or email with read-receipt tracking, and collect an in-email e-signature. One click converts a signed proposal to a live contract.

  • check_smallCatalog-based service pricing
  • check_smallWhatsApp + email delivery
  • check_smallOpen and scroll tracking
  • check_smallIn-email e-signature
inventory_2

Spare Parts & Inventory

OEM parts catalogs for KONE, Otis, Schindler, ThyssenKrupp, and Mitsubishi are pre-loaded. Track van and warehouse stock with automatic reorder alerts.

  • check_smallOEM parts list pre-loaded
  • check_smallVan + warehouse stock tracking
  • check_smallAutomatic reorder alerts
  • check_smallSupplier price comparison
bar_chart

Reports & Business Analytics

Track technician performance, region-level revenue, response times, and compliance rates with ready-made reports. Export data as Excel or PDF.

  • check_smallTechnician and region-level performance
  • check_smallRevenue and collections reports
  • check_smallResponse-time and SLA compliance analysis
  • check_smallExcel / PDF export
chat

WhatsApp, SMS & Automated Notifications

Fault notifications, invoice delivery, and maintenance reminders are sent automatically via WhatsApp, SMS, or email. Customer and technician communications are managed from a single channel.

  • check_smallWhatsApp integration
  • check_smallSMS integration
  • check_smallAutomatic maintenance and due-date reminders
  • check_smallCustomizable notification templates
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AI Petition Generator, Document OCR & Compliance Assistant Coming soon

Draft official applications in seconds. Scan documents with the camera and auto-fill forms. The AI compliance assistant analyzes upcoming deadlines, missing paperwork, and your compliance score.

  • check_smallAI petition generator
  • check_smallDocument OCR — auto-fill from camera
  • check_smallAI compliance assistant
  • check_smallCompliance score and gap detection

From signup to first live dispatch in 14 days.

A focused implementation path designed to take you from signup to first live dispatch in two weeks — not six months.

  1. 1

    Day 1 — Import your elevator portfolio

    Upload a CSV or use one of our pre-built integrations. Every building, shaft, and elevator is mapped in minutes.

  2. 2

    Days 2–3 — Configure technicians and regions

    Set up roles, skills, certifications, and service regions. The dispatch engine learns who is best for which job.

  3. 3

    Days 4–7 — Connect your existing stack

    Accounting software connection (Paraşüt connector is live today; SAP, Logo, QuickBooks and others on the roadmap) and building access systems — no custom development required.

  4. 4

    Days 8–10 — Pilot one region in production

    Run a real service region with your team. Our implementation specialists are on call the whole time.

  5. 5

    Days 11–13 — Train office and dispatch staff

    Operators and dispatchers learn the dashboard in two 90-minute sessions. Technicians get a 30-minute app walkthrough.

  6. 6

    Day 14 — Go live across the entire operation

    Switch flips. Old spreadsheets retire. Calm, orchestrated operations begin.

Why elevator service companies choose LiftGrid over generic field service software.

Generic field service platforms don't understand buildings, elevators, periodic inspection, or TR e-Fatura logic. LiftGrid is designed for the sector — no customization required.

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Designed for elevator data

Buildings, elevators, shafts, certificates, and maintenance history are modeled natively. Not crammed into generic "asset" or "ticket" fields — teams work in their own language.

verified

Compliance & inspection hub

Registration, periodic inspection, certificates, and applications bind to every building and elevator record. Upcoming deadlines, missing documents, and pending approvals are visible on one panel.

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TR e-Fatura built-in

GİB e-Fatura generation lives inside the platform. No third-party software or middleware needed. Track open balances and account movements per customer.

offline_bolt

Works in low-signal field

Technicians work in basements, shafts, and machine rooms. The mobile app runs offline; when signal returns, every record syncs cleanly.

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AI tools built in

Petition generator, document OCR, and compliance assistant live inside the platform — no third-party AI tools needed. Official applications in seconds, documents auto-filled from camera, compliance score at a glance.

Frequently asked questions.

What is LiftGrid?

LiftGrid is elevator maintenance software built for elevator service companies. It brings preventive maintenance, faults & work orders, compliance & inspection, the technician mobile app, invoicing & receivables, and the property manager portal together on one panel.

How is preventive maintenance and compliance handled?

The maintenance plan, periodic inspection documents, certificates, and applications are linked to every building and elevator record. Upcoming deadlines, expired documents, and pending approvals are visible on a single screen — instead of digging through files on inspection day, you check them off the list.

Can the field crew work without signal?

Yes. The mobile app works offline; the technician sees the job list, attaches photos, captures signatures, and logs parts used. When the connection returns, all records sync automatically.

Is it compliant with TR e-Fatura?

Yes. Invoices are issued directly from a completed work order or a maintenance contract, in GİB e-Fatura format. Open balances, account movements, and collections are tracked per customer.

Is it suitable for small service companies?

Yes. It adapts from solo-technician shops to multi-location teams. No separate IT team is required for setup; data can be imported via CSV.

How do property managers use the system?

Managers log into their own panel; they view maintenance history, fault status, documents, and invoices, and can report a new fault when needed. Phone traffic drops for the service company, and customer-side trust goes up.

How does maintenance contract management work?

Every contract is created per elevator; tiered pricing (silver / gold / platinum), automatic renewal alerts, and SLA timers are built in. When a contract approaches expiry, both you and your customer are notified automatically.

How does e-signature work in the proposals module?

The prepared proposal is sent to the customer via email or WhatsApp. The customer signs directly within the email; a signed PDF is generated instantly and can be converted to a contract with one click.

How is spare parts inventory tracked?

OEM parts catalogs for KONE, Otis, Schindler, ThyssenKrupp, and Mitsubishi are pre-loaded. When a technician logs a part used in the app, van and warehouse stock updates automatically; when stock hits the threshold, a reorder alert fires.

What do the AI compliance tools offer?

Three AI tools are built in: a petition generator (drafts official applications in seconds), document OCR (auto-fills from a camera scan), and a compliance assistant (analyzes upcoming deadlines, missing paperwork, and compliance score). Available on Growth and Enterprise plans.

Bring your operation onto one panel, with elevator-specific software.

Free trial. No credit card required. We are with you from data import to going live.