ELEVATOR MAINTENANCE SERVICE AGREEMENT
Reference template — not legal advice
This Elevator Maintenance Service Agreement (the "Agreement") is entered into between Acme Elevator Service Ltd (the "Service Provider") and Skyline Property Management (the "Customer"), governing maintenance of 4 elevator unit(s) at 123 Main Street, Suite 100, Anytown.
1. Scope of services
The Service Provider shall provide routine preventive maintenance — inspection, lubrication, minor adjustments, and consumable replacements — together with unscheduled callout response during business hours. Non-consumable parts replacement, modernisation, and after-hours callouts are excluded and shall be quoted separately.
2. Service cadence
Routine maintenance shall be performed at a minimum monthly cadence in accordance with the Service Provider's Maintenance Control Program (MCP) and the applicable AHJ requirements. Annual ASME Category 1 and 5-yearly ASME Category 5 testing shall be performed by qualified personnel and witnessed by the AHJ or third-party QEI inspector as required.
3. Compliance & standards
Services shall be performed in accordance with ASME A17.1 / CSA B44 (US / Canada) and all applicable local codes, AHJ requirements, and manufacturer maintenance control programs. The Service Provider shall maintain all required licences and certifications throughout the Term.
4. Response & callouts
The Service Provider shall respond to entrapment callouts within 1 hour and to all other service callouts within 4 hours of notification, 24 hours per day, 365 days per year.
5. Fees
The Customer shall pay the Service Provider a monthly fee of USD 175 per unit, totalling USD 700 per month, invoiced monthly in advance. Payment terms: net 30 days from invoice date. The monthly fee shall escalate annually by 3.5% on the anniversary of the commencement date, or by the local consumer-price index where higher.
6. Term & renewal
This Agreement commences on the Commencement Date and continues for an initial term of 36 months. It shall renew automatically for successive 12-month terms unless either party gives written notice of termination at least 90 days prior to the end of the then-current term.
7. Exclusions
Excluded from scope: modernisation works, capital replacement of cab interiors, vandalism repair, damage caused by Customer or third parties, abuse, fire, flood, or causes beyond the reasonable control of the Service Provider. These shall be quoted and performed separately at the Service Provider\'s prevailing rates.
8. Liability & insurance
The Service Provider shall maintain general liability insurance of not less than the local statutory minimum and shall provide a certificate of insurance on request. Liability is limited to direct damages arising from negligent performance of the Services and capped at the fees paid under this Agreement in the preceding 12 months.
9. Governing law
This Agreement shall be governed by the laws applicable in the jurisdiction of ASME A17.1 / CSA B44 (US / Canada). Disputes shall first be referred to good-faith negotiation between the parties and, failing resolution within 30 days, to the courts of competent jurisdiction.
Service Provider
Acme Elevator Service Ltd
Authorised signature / date
Customer
Skyline Property Management
Authorised signature / date
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