How to Create a Building in LiftGrid Asansor

Q: How do I assign a technician to a building?

Assign a technician by setting the responsible_technician_id during the building creation or later in the building details.

Creating a building in LiftGrid Asansor is essential for managing elevator maintenance efficiently. This guide will walk you through the steps to add a building, ensuring all relevant information is captured for optimal service management.

Before You Start

Ensure you have the necessary permissions to create a building in the Asansor module.
Have all the building details ready, including address and manager contact information.
Verify that the customer associated with the building is already created in the system.

Steps to Create a Building

Access the Asansor Module — Log into your LiftGrid account and navigate to the Asansor module. Select the option to add a new building.
Enter Building Information — Fill in the building details such as building_code, name, building_type, and address. Ensure the accuracy of the city and district fields.
Add Contact Details — Input the manager_name, manager_phone, and manager_email. Optionally, add a secondary_contact_name and secondary_contact_phone for additional communication.
Specify Building Characteristics — Include details like floor_count, apartment_count, and elevator_count. Enter the build_year to provide context on the building’s age.
Set Maintenance Preferences — Define the maintenance_period and maintenance_day to schedule regular checks. Assign a responsible_technician_id for accountability.
Finalize and Save — Review all entered information for accuracy. Once confirmed, save the building to complete the process.

Common Issues

Incomplete Information Error — Ensure all mandatory fields such as building_code and name are filled. Missing critical data will prevent the building from being saved.

Invalid Contact Details — Double-check the format of phone numbers and email addresses. Incorrect entries can lead to communication issues.

FAQ

What information is required to create a building? You need the building code, name, type, full address, and manager contact details.

Can I edit building details after creation? Yes, you can update building information by accessing the building record in the Asansor module.

How do I assign a technician to a building? Assign a technician by setting the responsible_technician_id during the building creation or later in the building details.